FREE Initial Consultation/Meet & Greet
What are your dog's needs and a plan going forward
Service Description
Initial Consultations are FREE to discuss the specific needs of the owner and their dog. This is required and can take place, in-person or by phone, with our Certified Dog Trainer prior to the training sessions or packages. The trainer works on an individual basis to find out the needs of the dog and the wanted behaviours or behaviour modifications that the owner and/or handler request and require. After the first required training session has taken place, then a Treatment Plan is put in place for the owner and the dog(s) to work from, in their home. The Treatment plan is only Force-Free training methods without the use of aversive training tools (no pinch collars, no shock collars, no physical corrections, no choke chains), to help the dog and owner / handler continue on with the training when the dog is back in its own environment, home, etc. Any and all of the services below are available once an Initial Consultation has been done: - Private In-Person and Online/Remote Dog Training sessions: 1 hour sessions, with the owner and/or handler and your dog(s). This schedule and location is flexible. - Comprehensive Training Program of 5 Consecutive Weeks, 1 day a week for 4 hours - Daytime Only (Excellent Stress-Free for any and all dogs) - Canine Massage Therapy for dogs of all ages (great for any type of issues, such as: pain, anxious, fearful, etc.) - 2 or 4 hour Socialization Playdates: these are a lot of fun for your pup(s) while getting them used to new environments and can include another dog or two, that have great playing habits to help your dog engage safely. These are a great add-on with your Private Training sessions.


Cancellation Policy
Trainer agrees to provide training services to Client, while Client agrees to provide remuneration for training services and adhere to all training guidelines as per the terms and conditions set out in this Agreement. Trainer agrees to provide puppy training, basic manners and behaviour-modification information and training: -Client understands that learning cues could take weeks, and that unwanted behaviour resolutions may take much longer. As such, the weekly sessions may continue until the problem behaviours are resolved to best of the Trainer’s ability. -Client agrees to follow all Trainer instructions and recommendations, which may include veterinary health checks, nutrition suggestions, product purchases, and daily homework for basic training cues and behaviour modification exercises and/or practices. -Trainer makes no guarantees of your dog's cue performance or behaviour as a result of the training sessions. Payment: Client agrees to pay rates as agreed to by Trainer for services provided. For Canadian Clients - Payments by e-transfer to info@muttsden.com (preferred), cash or cheque credit card (processing fees extra). For US & International Clients - Payments by e-transfer to info@muttsden.com (preferred), or credit card (processing fees extra). All fees are nonrefundable. Cancellations: If Client fails to give at least 24-hour cancellation notice, or fails to appear for the scheduled appointment, the training fees will still be owed. Liability Limitations: If your dog causes property damage, or bites or injures any animal or person, during or after training sessions, Trainer is not liable for any resulting losses and damages suffered or incurred, or any resulting claims, demands, lawsuits, costs or expenses, including attorney fees. If your dog is injured during or after training sessions, Trainer is not liable of any resulting injuries, losses of, damages, costs or expenses. Termination of Agreement: With reasonable cause, either Trainer or Client may terminate this Agreement, effective immediately upon the receipt of written notice. Reasonable cause includes: Material violation of this Agreement. Any act exposing the other party to liability to others for personal injury or property damage, financial distress, such as loss of income or bankruptcy. Miscellaneous: This Agreement is understood by and between Trainer and Client, and in accordance with and governed by the laws of the Province of British Columbia.
Contact Details
Kelowna
778-200-9110
info@muttsden.com
